Company: Network Diesel Sales and Service Pvt. Ltd. (NDSS)
Location: VANAGARAM ,CHENNAI
Experience: 1–3 Years
Salary: ₹18,000–₹30,000 per month
Job Responsibilities
Handle customer calls, enquiries, and follow-ups.
Maintain regular communication with existing and current customers.
Coordinate with the Service and Sales teams to resolve customer requirements.
Follow up on service schedules, AMC, complaints, and customer requests.
Maintain customer records and update CRM software regularly.
Handle customer feedback and ensure timely resolution of complaints.
Generate follow-up reports and maintain daily CRM activities.
Coordinate with customers regarding service appointments and requirements.
Build and maintain good customer relationships.
Support the Sales and Service teams in customer retention and follow-up activities.
Requirements:
Any Graduate with valuable communication skills.
1–3 years of experience in CRM, Customer Relationship, Sales Coordination, or Service Coordination.
Positive communication and interpersonal skills.
Basic knowledge of MS Office / Excel.
CRM software knowledge is an added advantage.
Ability to handle customer calls and follow-ups professionally.
Candidates with automobile, DG, service, or engineering industry experience will be preferred.
Key Skills:
CRM
Customer Relationship Management
Customer Follow-up
Customer Support
Sales Coordination
Service Coordination
Complaint Handling
MS Excel
Communication Skills
Customer Retention
Follow-up
Report Preparation
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Crm Executive Chennai
🏢 NETWORK DEISEL SALES AND SERVICE
📍 Chennai
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