18 Sep
|
Praveshdoors
|
Tardeo
18 Sep
Praveshdoors
Tardeo
Hiring: CRM Role
Location: Tardeo, Mumbai
Salary: Up to ₹40,000
Role Overview
We’re looking for a CRM Executive to manage robust relationships with distributors, dealers, retailers, and key customers. The role involves handling queries, coordinating orders, resolving complaints, and ensuring smooth pre/after‑sales support while maintaining accurate records in the CRM system.
Key Responsibilities
Customer relationship management — Build long‑term ties with distributors, dealers & customers.
Order coordination — Track orders, follow up on deliveries, and ensure timely updates.
Complaint handling — Register, resolve, and coordinate warranty/replacement requests.
CRM database management — Update profiles, maintain records, generate reports.
Sales support — Assist with quotations, documentation, campaigns, and product launches.
After‑sales service — Handle warranty/service requests and collect feedback.
Reporting — Prepare daily/weekly/monthly reports and track retention metrics.
Skills & Qualifications
Bachelor’s degree.
2–4 years in CRM, customer support, or sales coordination.
Robust communication, problem‑solving, and follow‑up skills.
Proficiency in MS Office & Excel.
Experience in mobile accessories, electronics, FMCG, or consumer durables preferred.
Pay: Up to ₹40,000.00 per month
Application Question(s)
Are you ok with the job location Tardeo, Mumbai, Maharashtra?
Are you comfortable with the offered salary package of (40k)?
What is your native state ?
Experience:
CRM: 3 years (Required)
Work Location: In person
📌 Crm Manager Tardeo
🏢 Praveshdoors
📍 Tardeo