We are looking for an experienced and result-oriented Telecalling Manager to lead and manage our telecalling team.
The candidate will be responsible for handling customer interactions, guiding the team in converting enquiries into sales, and ensuring excellent customer service through call support for both showroom visits and online jewellery orders.
Key Responsibilities:
Managing and leading the telecalling team
Handling customer enquiries related to jewellery and online orders
Ensuring proper follow-up on customer leads
Supporting customers with product details and order assistance
Converting enquiries into sales prospects
Coordinating with sales and online order teams
Monitoring daily calling performance
Maintaining call records and reports
Ensuring smooth customer communication and service
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages
Health insurance
Provident Fund
Application Question(s):
Do you have experience in Team Handling?If Yes,How many years?
Experience:
CRM software: 3 years (Preferred)
Language:
English (Preferred)
Work Location: In person
📌 Crm Manager Madurai (India)
🏢 Sri krishna nagai maligai
📍 India
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