Job Summary

We are seeking a proactive and organized Customer Support & Administrative Assistant to join our team. This role involves assisting customers with inquiries and providing general office support to ensure smooth daily operations.

Key Responsibilities

Customer Support:
Respond promptly to customer inquiries via phone, email, and chat
Resolve customer issues, escalations, and follow up to ensure satisfaction
Maintain accurate records of customer interactions and transactions
Provide product/service information and troubleshoot basic problems
Collect and relay customer feedback to relevant teams

Administrative Support:
Manage office correspondence (emails, mailings, and phone messages)
Organize and maintain electronic and paper filing systems
Order office supplies and manage inventory

Qualifications & Skills
Graduation




Basic verbal and written communication skills
Strong organization, time-management, and multitasking abilities
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Friendly, patient, and customer-focused attitude
Ability to work independently and collaboratively in a quick-paced environment

Experience: 0–1 year in customer service or administrative support

Location: Hyderabad, On‑site (6‑day work week)

Salary: ₹20,000–₹25,000 per month

Job Type: Full time

Pay: ₹23,000.00 - ₹25,000.00 per month

Advantages
Health insurance

Location:
Kondapur, Hyderabad, Telangana (Preferred)

Work Location: In person

📌 Customer Support & Administrative Assistant Kondapur
🏢 Cracku
📍 Kondapur