Job Title: Project Manager - Payments & Digital Platforms
Location: Noida, Pune, Hyderabad
Region: EMEA
Experience: 10+ Years
Employment Type: Full time
Incumbent has to travel onsite in this opportunity for 6-9 months
Role Overview
We are seeking an experienced Project Manager to lead Payments and Digital Platform initiatives within the travel and airline industry. The successful candidate will be responsible for managing payment orchestration, digital customer experience, ancillary merchandising, customer self-service platforms, and end-to-end digital transformation programs while ensuring successful delivery of business objectives.
The role requires strong stakeholder management, payment ecosystem expertise, and experience coordinating multi-vendor technology programs across web, mobile, and enterprise platforms.
Key Responsibilities
- Lead and manage Payment Orchestration and Digital Platform workstreams across multiple business and technology teams.
- Coordinate implementation and integration of payment gateways, acquirers, alternative payment methods,
and payment service providers.
- Drive initiatives related to PCI-DSS compliance, fraud prevention, payment security, settlement, reconciliation, and chargeback management.
- Manage digital customer experience delivery across:Web Platforms
- Mobile Applications
- Customer Self-Service Solutions
- Digital Commerce Channels
- Oversee ancillary merchandising initiatives including seats, baggage, upgrades, lounge access, and additional revenue-generating services.
- Plan and govern end-to-end project delivery including scope, schedule, budget, risks, dependencies, and resource management.
- Coordinate cross-functional teams including Product, Digital, Payments, Security, Architecture, Testing, and Operations.
- Manage vendor relationships and third-party technology providers.
- Lead digital release planning, deployment readiness, and go-live activities.
- Drive governance forums, steering committee updates, and exe
📌 Project Manager (Noida)
🏢 Coforge
📍 Noida