Requirements Gathering:
- Participating in Evaluation of requirements
- Works closely with stakeholders to understand their objectives and translate these into system specifications that guide development and implementation.
- Create use cases that illustrate user interactions with the system, ensuring all scenarios are covered.

Analysis and Design
- Analyze current systems and processes to identify areas for improvement.
- Assess the impact of proposed changes on existing systems and processes, identifying potential risks and mitigation strategies.
- Facilitate sessions to validate designs with users, ensuring that their feedback is integrated into the final design.
- Participate in design review meetings to ensure that solutions align with business needs and architectural standards.
- Create and maintain comprehensive documentation, including user manuals and training materials.
- Design recent processes that align with business goals, incorporating best practices and compliance requirements
- Automating workflows ensures that processes run smoothly and consistently,



minimizing delays and bottlenecks.

Business Requirement writing & Testing and Quality Assurance:
- Preparation/Reviewing the BRD and FSD for functionalities to be build
- BR & CR writing and FSD review
- Testing of functionalities, test plans and conduct user acceptance testing (UAT management)
- Develop and execute test plans to validate system functionality against requirements
- Ensure that solutions meet business needs and validate system functionality.
- Facilitating cross functional alignment & governance reviews
- Knowledge transfer - Repository creation and management as per plan
- Conduct training sessions for end-users on new systems and processes.
- Provide ongoing support and troubleshooting for system-related issues
- Establish mechanisms for collecting feedback on system performance and usability post-implementation.
- Collect feedback post-implementation to identify areas for further enh

📌 Senior Manager- Policy Administration (Gurugram)
🏢 Axis Max Life Insurance
📍 Gurugram