The eXperience and Deal Marketing Team (XDMT) is responsible for conceptualizing and delivering high-touch, high-impact experiences globally across three key charters:
- Driving advisor-led high-intensity strategic deals across the deal lifecycle
- Managing CECs, driving brand and business experiences at our Noida and New Jersey centers and conceptualizing the new ones
- Leading high-touch high-impact experiences for select strategic visits through the Client Visit CoE
The Client Visit CoE drives strategic engagement by curating high-impact, personalized and memorable experiences for top-tier client visits in line with the business priorities. The team collaborates closely with the ecosystem to showcase the latest and greatest at HCLTech, accelerating client growth and transformation while building and deepening relationships through meaningful engagements.
Role Overview
The Client Visit POD Lead will deliver high-impact client visit experiences across India and select global locations with a focus on priority (Platinum/ Diamond) visits in India.
This role is pivotal in shaping brand perception, reinforcing client relationships and driving business impact through structured, differentiated visit experiences aligned with HCLTech’s brand values and business priorities.
The POD Lead will be an expert with proven experience in managing stakeholder expectations, understand CV requirements and plan CV experience for the assigned mix of verticals.
The Lead will be an expert in executing the client visit end to end with a strong planning and operational rigor to manage client visits. The Lead would train team members on CV planning, execution. Should possess positive understanding of the support functions, build right connections and collaborate for the client visit plans.
Key Responsibilities
1. High touch Client Visit Experience orientation and planning
- Understand client experience across all touchpoints considering the purpose and visit criteria to include the right s
📌 Client Visit Experience POD Lead (Noida)
🏢 HCLTech
📍 Noida