Key Responsibilities
Handle inbound and outbound customer calls professionally.
Understand customer queries and provide appropriate solutions.
Maintain a high level of customer satisfaction.
Resolve customer concerns efficiently and professionally.
Maintain accurate records of customer interactions.
Meet assigned quality, productivity, and performance targets.
Follow company policies and process guidelines.
Requirements
Graduate in any stream.
Minimum 6 months of experience in customer service, voice process, BPO, or a related role.
Excellent verbal and written communication skills.
Valuable problem-solving and interpersonal skills.
Customer-focused attitude with positive listening skills.
Comfortable working in a day-shift voice process.
Pay: ₹25,000.00 - ₹40,000.00 per month
Perks
Provident Fund
Application Question(s):
Are you comfortable with walk in Interview ?