Kaaikani is looking for a dedicated and customer-friendly Customer Support Executive to handle customer queries, support operations, and ensure customer satisfaction through effective communication and coordination.
Key Responsibilities:
Handle customer calls, chats, and inquiries professionally
Resolve customer complaints and provide proper support
Coordinate with delivery and operations teams for order-related updates
Maintain valuable customer relationships and ensure customer satisfaction
Follow up with customers regarding orders, payments, and feedback
Handling Inbound & Outbound calls
Update customer details and records properly
Support day-to-day customer service activities
Eligibility Criteria:
Qualification: BA, BBA, or Any Undergraduate Degree
Madurai candidates are preferable
Freshers and experienced candidates can apply