Description

Job Track Description:
Performs business support or technical work, using data organizing and coordination skills.
Performs tasks based on established procedures.
In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile
Expands skills within an analytical or operational process.
Maintains appropriate licenses, training, and certifications.
Applies experience and skills to complete assigned work.
Works within established procedures and practices.
Establishes the appropriate approach for current assignments.
Works with a limited degree of supervision.

Functional Knowledge
Has developed skillset in a range of processes, procedures, and systems.

Business Expertise
Supports to achieve company goals by helping teams to integrate and work together.

Impact
Impacts a team through quality of the services provided and information shared.




Uses discretion to modify work practices and processes to achieve results or improve efficiency.

Leadership
May give informal guidance to junior team members.

Problem Solving
Ability to problem solve, self-guided.
Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills
Exchanges information and ideas effectively.

Responsibility Statements
Candidates with Voice Experience handling international and Domestic client is mandatory.
Looking for Freshers and Experience candidates
Compute complex information with positive analytical skills.
Ability in problem solving, positive listening and reasoning
Excellent English verbal and written skills
Preferred candidates willing to work with International BPO Industry
Education Qualification – Under graduation/Graduation
Willing to work in permanent night shifts (US time zones).

📌 Customer Experience Associate Iii Visakhapatnam
🏢 Conduent
📍 Visakhapatnam