Roles and Responsibility
Respond to customer inquiries and resolve issues professionally and promptly.
Provide exceptional customer service through various channels, including phone, email, and chat.
Resolve complaints and concerns in a fair and efficient manner.
Collaborate with internal teams to improve overall customer experience.
Maintain accurate records of customer interactions and transactions.
Identify opportunities to upsell and cross-sell products or services.
Job Requirements
Excellent communication and interpersonal skills.
Ability to work in a rapid-paced environment and handle multiple tasks simultaneously.
Solid problem-solving and analytical skills.
Proficient in using computer software and technology.
Ability to work collaboratively as part of a team.
Solid attention to detail and organizational skills.
📌 Customer Support Executive Bengaluru
🏢 Purview India Consulting And Services
📍 Bengaluru
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