18 Sep
|
Red Hibiscus Info Solutions
|
Kochi
18 Sep
Red Hibiscus Info Solutions
Kochi
We are looking for confident and customer-focused professionals with advanced English communication skills to join our HNI Customer Support Process.
Position: Customer Support Executive, HNI Process
Candidate Profile
Male candidates only
Minimum 1 year of experience in a BPO Voice Process is mandatory
Excellent/Advanced English communication skills
Native Malayalam proficiency is mandatory
Strong customer-handling and interpersonal skills
Confident, qualified, and customer-oriented approach
Key Responsibilities
Handle customer queries and provide effective resolutions through voice calls
Communicate with HNI customers professionally and confidently
Understand customer requirements and provide accurate information
Maintain high standards of customer service and satisfaction
Follow process guidelines, quality standards, and compliance requirements
Document customer interactions accurately in the system
Working Details
6 Days Working
1 Rotational Week Off
Shift timings as per business/process requirements
Salary Take-home Salary: 24,000 29,000 per month ( Depend on last drawn salary and interview performance)
CTC: Up to 33,000 per month (Approx. 4 LPA)
Job Type
Work from Office
If you have solid English communication skills, Malayalam fluency, and BPO voice experience, this prospect is for you!
📌 Customer Support Executive Need Excellent Communication Skills Kochi
🏢 Red Hibiscus Info Solutions
📍 Kochi