18 Sep
|
Mayukh
|
Siliguri
Your Responsibilities
Handle customer enquiries through calls, WhatsApp, email and social media.
Assist customers with tea selection, placing orders and payment queries.
Share order updates and coordinate with the logistics team for delivery support.
Resolve customer concerns politely and promptly.
Follow up on pending orders, abandoned carts and customer feedback.
Maintain accurate customer records and build relationships that encourage repeat purchases.
What We’re Looking For
Positive verbal and written communication skills.
A friendly, patient and customer-focused approach.
Basic computer knowledge, including Excel or Google Sheets.
Robust organisation and follow-up skills.
An interest in learning about our teas and helping customers choose.
Pay: ₹9,000.00 - ₹15,000.00 per month
Perks
Paid time off
Work Location: In person
📌 Customer Relationship Executive Siliguri
🏢 Mayukh
📍 Siliguri