Customer Support Specialist-Inbound-BRANCH BANKING-Enterprise Business Solutions - EBS - Handle inbound customer support queries related to branch banking and enterprise business solutions.
Provide assistance and solutions to customers in a qualified and timely manner.
Work closely with banking products and services to resolve customer issues.
Maintain transparent communication and documentation of customer interactions.
Support the enterprise business solutions team by managing customer requests and feedback.
Ensure customer satisfaction through effective problem-solving and service delivery.
Collaborate with internal teams to escalate and resolve complex issues.
Adapt to banking domain requirements and maintain confidentiality and compliance standards.
📌 Customer Support Specialist Branch Banking Thane
🏢 Kotak Mahindra Bank
📍 Thane
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