Executive Customer Support - Kerala, India

Job Title

Executive Customer Support

Location

Kerala, India

Job Type

Full time

Responsibilities
Attend all incoming calls and ensure missed percentage is not more than 1%, Increase conversion from lead to walk-in and repair
Understand customer issues and service requirements, Book appointment, guide customer to nearest icare, Follow-up with customers who has not reached icare
Provide stock and repair status to customers, and block parts for repair
Identify prospects and sell AC+ P+ and other accy
Provide daily appointments, conversions, and revenue generated report

Requirements
Solid persuasion and negotiation skills
Comfortable handling customer objections
Knowledge of Apple products
Positive attitude and target-oriented mindset

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Executive Customer Support Kochi
🏢 Ample Technologies
📍 Kochi