Technical Support &
Troubleshooting:

Diagnosing and resolving hardware (laptops, printers) and software (OS, applications) issues, both on-site and remotely.
System Installation &
Maintenance:

Configuring, updating, and maintaining user workstations, including imaging recent machines and upgrading hardware.
Active Directory &
Network Management:

Handling user accounts (password resets, permissions) via Active Directory and ensuring stable network/VPN connectivity.
Ticketing &
Documentation:

Recording, tracking, and closing IT support tickets, and documenting solutions for future reference.
User Training &
Security:

Educating employees on IT policies and security best practices, and ensuring anti-virus/security software is functional.

Job Types: Full time, Permanent, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits
Commuter assistance
Versatile schedule
Food provided
Health insurance
Internet reimbursement
Leave encashment
Life insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Desktop Support Engineer Tambaram (India)
🏢 Mugos Technologies
📍 India