Roles & Responsibilities.

Manage FNA activities including P2P , R2R , O2c & FPNA

Ensure adherence to SLA, accuracy, and internal control compliance in all transactions.

Perform Root Cause Analysis (RCA) for errors and operational issues to prevent recurrence.

Drive Process Improvement (PI) and Continuous Improvement (CI) initiatives to enhance efficiency and quality.

Support month-end closing activities, reporting, and stakeholder communication.

Process Excellence culture building: -
Deploy Process Improvement framework for the engagement(s)
On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level

Improvement chance identification: -
Drive Bottom up and Top down opportunity identification workshops for creation of pipeline ofopportunities
Process, operations, business data analysis to identify improvement opportunities
Validation of prospects creation of the projects

Improvement projects implementation: -




Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach
Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
Co-ordinate with lead developer for automation chance identification and project execution
Govern the process of validation and sign off of the project closures in the project management portal
Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects

Branding: -
Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance

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🏢 CLARITY CONSULTING
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