Key Responsibilities
Welcome and assist patients and visitors in a professional and courteous manner.
Manage patient registration, appointments, and enquiries.
Handle incoming calls, emails, and walk-in enquiries efficiently.
Coordinate appointments with doctors and ensure smooth patient flow.
Process billing, payments, and maintain front office records.
Coordinate with internal departments to ensure a seamless patient experience.
Maintain confidentiality of patient information and uphold service standards.
Ensure the reception area is organized, qualified, and patient-friendly.

Skills & Requirements
Excellent communication and interpersonal skills.
Fluency in English, Hindi, and Malayalam is mandatory.
Pleasant personality with solid customer service and relationship management skills.
Extroverted, confident, proactive, and well-groomed with a positive attitude.
Good knowledge of MS Office and basic computer applications.
Ability to multitask and work effectively in a quick-paced environment.
Local candidates are preferred.Role & responsibilities

Preferred candidate profile

📌 Front Ernakulam
🏢 Vaidyaratnam Oushadhasala
📍 Ernakulam