18 Sep
|
Custom Elements
|
Bengaluru
18 Sep
Custom Elements
Bengaluru
Role & Responsibilities
Handle customer enquiries through phone calls, WhatsApp, and email.
Understand customer requirements and recommend suitable automotive products based on their needs.
Convert enquiries and leads into confirmed orders through effective communication and follow-ups.
Proactively follow up with prospective customers through calls and WhatsApp to drive closures.
Upsell and cross-sell relevant products wherever appropriate.
Handle customer queries related to products, availability, pricing, orders, shipping, returns, and other post-sales concerns.
Provide a smooth and professional customer experience throughout the buying journey.
Maintain accurate records of leads, customer interactions, follow-ups, and sales.
Coordinate with internal teams to ensure smooth order processing and timely resolution of customer issues.
Work towards monthly sales and conversion targets while maintaining high customer satisfaction.
Preferred Candidate Profile
Excellent verbal and written communication skills in English and Hindi.
Prior experience in inside sales, telesales, customer support, e-commerce, or retail sales is preferred.
Strong sales orientation with the ability to understand customer requirements and confidently close sales.
Self-motivated, target-driven, and comfortable with regular follow-ups.
Positive problem-solving and interpersonal skills.
Qualified, positive, and customer-focused attitude.
Comfortable handling multiple customer conversations simultaneously across calls and WhatsApp.
Interest in motorcycles, cars, or automotive products is a robust advantage.
📌 Inside Sales Executive Bengaluru
🏢 Custom Elements
📍 Bengaluru