centreRole Description

This is a full-time in office role as an International Voice Process team member at First Connect Worldwide in Noida, India. As part of the team, you will be responsible for handling international customer inquiries and providing exceptional support services. Your day-to-day tasks will involve assisting customers with their logistics and transportation needs, ensuring their satisfaction through clear communication and prompt resolution of issues.

Qualifications
Excellent verbal and written communication skills in English
Previous experience in customer service or call centre roles
Ability to handle international customer inquiries professionally
Strong problem-solving skills and attention to detail




Understanding of logistics and transportation processes is a plus
English Communication skills is must
Night shift
Good experience in sales is beneficial for you.
English speaking is a must

Job Type: Full time Pay: ₹300,000.00 - ₹360,000.00 per year

Advantages
Food provided
Provident Fund

Education:
Bachelor's (Required)

Experience:
total work: 1 year (Preferred)
Sales: 1 year (Required)
International voice process: 1 year (Required)

Language:
English (Required)

Work Location: In person

📌 International Voice Process Noida
🏢 First Connect Worldwide
📍 Noida