Beau Monde Suites is looking for a confident and customer-friendly Reservations & Sales Executive to handle guest enquiries and convert them into confirmed bookings. This is a work-from-home position.
Responsibilities
Handle enquiries through phone calls, WhatsApp, social media and booking platforms.
Understand the guest’s dates, group size, budget and accommodation requirements.
Recommend suitable rooms or apartments.
Share prices, photographs, videos, location and property information.
Follow up with prospective guests until the booking is confirmed.
Collect advance payments and issue booking confirmations.
Maintain daily records of enquiries, follow-ups, bookings and collections.
Coordinate with the property team regarding availability and guest requirements.
Contact previous guests and potential customers for repeat bookings.
Candidate Requirements
Experience in hotel reservations, telesales,
travel sales or customer service is preferred.
Valuable communication skills in English and Hindi; Assamese is an advantage.
Confident and qualified telephone and WhatsApp communication.
Must have a laptop, smartphone and reliable internet connection.
Should be disciplined, responsive and comfortable working with sales targets.
Performance Expectations
Respond quickly to every current enquiry.
Follow up on all genuine leads.
Achieve monthly booking and collection targets.
Maintain accurate daily sales reports.
Provide professional and friendly customer service.
Compensation: Fixed salary plus performance-based incentives. To Apply: Send your CV, current salary, expected salary and a short voice introduction.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: Hybrid remote in Guwahati, Assam (Guwahati, Kamrup Metro District)
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