We are looking for friendly, and qualified Hotel Receptionist to join our team. The candidate will be responsible for managing front-desk operations and providing excellent service to hotel guests.

FRESHERS AND EXPERIENCE BOTH CAN APPLY

Key Responsibilities
Welcome guests and provide skilled front-desk assistance.
Handle guest check-in and check-out procedures.
Manage room reservations, bookings, and cancellations.
Answer telephone calls, WhatsApp messages, and guest inquiries.
Maintain accurate guest records and front-desk documentation.
Coordinate with housekeeping and other hotel departments.
Handle guest requests, feedback, and complaints professionally.
Prepare and maintain basic billing and payment records.
Provide information about hotel facilities, services, and nearby locations.
Maintain a clean, organized,



and welcoming reception area.
Follow hotel policies and maintain high standards of guest service.

Minimum qualification: Higher Secondary (12th) or equivalent.
Positive communication and interpersonal skills.
Basic computer knowledge.
Good command of English, Hindi, and Bengali preferred.
Pleasant personality with a professional attitude.
Ability to work in shifts, including weekends and holidays.
Robust customer service and problem-solving skills.

Pay: ₹14,000.00 - ₹35,000.00 per month

Benefits
Food provided
Health insurance
Provident Fund

Work Location: In person

📌 Hotel Receptionist Kolkata
🏢 JOOM AIRLINK AVIATION AND HOSPITALITY SERVICES
📍 Kolkata