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Experience: 2+ yrs

Location: Gurugram, Haryana, India

Job Type: Full-time

We are looking for a talented and hands-on AI/ML Engineer to contribute to the development of an omnichannel AI sales platform designed for the real estate industry. The role focuses on building intelligent systems that enable AI agents to engage prospects across voice calls, WhatsApp, SMS, email, CRM workflows, lead qualification, and campaign analytics.

The ideal candidate will have solid foundations in Artificial Intelligence, Machine Learning, Natural Language Processing, and data-driven application development. You will help build AI capabilities that automate customer interactions, understand leads, personalize conversations, and support real estate businesses in converting enquiries into meaningful sales opportunities.

Requirements

Key Responsibilities
- Design, develop, test, and deploy AI/ML solutions for customer engagement and sales automation.




- Build intelligent systems for lead qualification, intent detection, customer segmentation, personalization, and recommendations.
- Develop and integrate conversational AI capabilities for voice and text-based customer interactions.
- Work with LLMs, NLP techniques, embeddings, vector databases, and retrieval-based architectures where appropriate.
- Build AI workflows for WhatsApp, SMS, email, voice, and CRM-driven customer journeys.
- Prepare, clean, transform, and analyze structured and unstructured datasets for AI/ML applications.
- Develop and evaluate machine learning models using appropriate metrics and experimentation techniques.
- Build data pipelines and processes required for model training, evaluation, and production inference.
- Improve AI agent accuracy, response quality, relevance, latency, and reliability.
- Implement mechanisms for monitoring model performance, data quality, failures, and AI-generated outputs.
- Int

📌 Backend Engineer (Gurugram)
🏢 Weekday AI
📍 Gurugram