18 Sep
|
Mahindra First Choice
|
Bengaluru
18 Sep
Mahindra First Choice
Bengaluru
Accountability:
Monitor and manage inflow of inspection leads from clients and ensure timely action.
Coordinate with client SPOCs to facilitate inspections and provide regular status updates.
Perform quality checks on valuation reports by verifying vehicle details, images, and supporting data.
Determine and update pricing of assets based on QC findings and market value assessment.
Maintain robust client relationships to ensure repeat business and increase client share.
Address client queries and resolve issues related to reports, valuation, and quality via calls and emails.
Coordinate closely with client teams and internal stakeholders to ensure smooth operations.
Conduct training sessions for client executives on system usage and process workflows.
Ensure adherence to defined TAT and quality standards across all inspections and reports.
Competencies:
Robust understanding of vehicle inspection, valuation, and pricing dynamics
Effective client handling and relationship management skills
Good analytical ability for quality checks and price evaluation
Robust coordination and communication skills
Proficiency in MS Office tools
Problem-solving mindset with a focus on execution and customer satisfaction
📌 Operations Executive Bengaluru
🏢 Mahindra First Choice
📍 Bengaluru