18 Sep
|
Malee Hospitality
|
Noida
18 Sep
Malee Hospitality
Noida
Company Description Malee Hospitality Co. is a Destination Management Company serving clients across Thailand, Singapore, and Malaysia, with registered offices in India and these key markets. Accredited with TAT-11/10263 and STB 03121, the company focuses on delivering customized travel solutions for diverse traveler needs.
Malee
Hospitality designs personalized tour packages and provides end-to-end services, including hotel bookings, transfers, tickets, sightseeing, destination weddings, visas, and insurance. The organization emphasizes robust local knowledge, careful planning, and proactive problem-solving to secure favorable deals and smooth travel experiences. Its continued expansion into new destinations offers team members energetic opportunities in the travel and hospitality sector.
Role Description The Operations Executive role is a full time, on-site position based in Noida. The person in this role will oversee daily operational activities related to tour packages, including coordinating bookings, managing vendor relationships, and ensuring accurate and timely execution of itineraries.
Responsibilities include monitoring service quality, handling escalations, optimizing processes, and maintaining detailed records of operations and client requests.
The Operations
Executive will collaborate closely with sales and customer support teams to align operations with client expectations, manage costs, and support the smooth delivery of travel services. The role also involves preparing operational reports, tracking key metrics, and contributing to continuous improvement initiatives across destinations.
Qualifications
Candidates should possess strong Operations and Operations Management skills to coordinate tours, manage workflows, and optimize processes.
Candidates should possess excellent Communication and Interpersonal Skills to collaborate with internal teams, vendors, and clients.
Candidates should possess solid Analytical Skills to interpret data, resolve issues, and support decision-making.
Relevant experience in travel, hospitality, or destination management operations is highly beneficial.
Ability to work in a fast-paced environment, manage multiple priorities, and maintain attention to detail.
Proficiency with office productivity tools and basic travel industry systems or CRMs is an advantage.
Bachelor’s degree in business, tourism, hospitality management, or a related field preferred.
📌 Operations Executive Noida
🏢 Malee Hospitality
📍 Noida