This is a Role with SugarFit (CultFit Family Company)

Role Summary:

The Program Manager oversees daily clinic operations, drives revenue growth, and ensures high-quality patient care. You will manage clinic staff, optimize workflows, and hit financial and operational targets.

Key Responsibilities:
Day-to-Day Operations:
Manage daily clinic workflows to ensure smooth patient flow and short wait times.
Oversee facility maintenance, medical equipment upkeep, and inventory management.
Solve operational bottlenecks quickly to keep staff and patients satisfied.
Maintain compliance with local health, safety, and medical regulations.
Revenue & Financial Management:
Monitor clinic budgets, track daily revenues, and control operational costs.
Identify prospects to increase revenue through service expansion or patient volume.
Oversee medical billing, insurance claims, and debt recovery processes.
Review financial reports weekly and monthly to meet profit goals.
Staff Leadership & Training:
Hire, train, and supervise front desk staff, nurses, and administrative personnel.




Set performance goals for team members and conduct regular reviews.
Create staff schedules to ensure proper coverage during peak hours.
Patient Experience & Quality:
Handle patient feedback, resolve complaints, and improve satisfaction scores.
Implement quality standards for medical and non-medical services.

Requirements & Qualifications:
Education: Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's preferred).
Experience: 3 - 5 years of experience in clinic management, healthcare operations, or medical practice administration.
Skills: Solid knowledge of medical billing, financial budgeting, and staff leadership.
Software: Proficiency in Electronic Health Records (EHR) systems and clinic management software.

Key Performance Indicators (KPIs):
Patient satisfaction scores (NPS/CSAT)
Revenue growth and budget adherence
Staff retention and productivity
Reduction in patient wait times and billing errors

📌 Program Manager Healthtech Bengaluru
🏢 TAAS Partners
📍 Bengaluru