– Reservation Assistant

Position: Reservation Assistant

Department: Reservations / Front Office

Location: Rhythm Resort

Job Summary

We are looking for a friendly and organized Reservation Assistant to handle room reservations and assist guests with their booking requirements. The candidate will coordinate with the Front Office and other departments to ensure a smooth reservation process.

Key Responsibilities
Handle room reservation inquiries through phone, email, WhatsApp and online platforms.
Assist guests with room availability, rates, packages and booking details.
Create, modify and cancel reservations accurately.
Maintain updated reservation records and guest information.
Coordinate with Front Office and Housekeeping regarding room availability and special requests.
Follow up on pending reservations and payment confirmations.
Provide accurate information about resort facilities, policies and services.




Handle guest queries professionally and ensure timely responses.
Assist with daily reservation reports and documentation.
Maintain good communication with guests and travel agents.

Requirements
Previous experience in reservations, front office, hotel or resort operations is preferred.
Positive communication and customer-service skills.
Basic computer knowledge and familiarity with hotel reservation systems is an advantage.
Positive telephone and email etiquette.
Strong attention to detail and organizational skills.
Presentable, polite and guest-focused.
Ability to work in shifts and handle multiple tasks.

Experience: 1–2 years preferred Salary: As per industry standards / based on experience

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages
Food provided
Paid sick time

Work Location: In person

📌 Reservation Assistant Kumarakom
🏢 Rhythm Kumarakom
📍 Kumarakom