Finance Application Support Consultant with robust Sage Intacct

Location: Hitech City, Hyderabad

Experience: 10+ Years

Work Mode: Hybrid – 3 Days Onsite / 2 Days WFH

Shift: UK Hours – 1 PM to 10 PM

Key Responsibilities
Provide L1/L2 application support and troubleshoot finance application issues.
Perform incident triage, root-cause analysis, and escalation management.
Administer and support Sage Intacct, including GL, AP/AR, reporting, users, and integrations.
Support applications such as Coupa, SAP Concur, and Yooz.
Analyze system logs, API errors, integrations, and data issues.
Manage vendor support cases and coordinate troubleshooting activities.
Handle user access, provisioning, deprovisioning, and audit requirements.
Support UAT, regression testing, releases, and post-production validation.
Prepare technical documentation,



user guides, and knowledge-base articles.
Identify recurring issues and recommend permanent solutions.

Required Skills
10+ years of experience in Finance/ERP Application Support.
Solid hands-on Sage Intacct Administration experience.
Proven troubleshooting and escalation handling experience.
Experience with finance applications such as Coupa, SAP Concur, or Yooz.
Understanding of APIs, integrations, logs, and error analysis.
Experience with ServiceNow, Jira Service Management, or similar ITSM tools.
Knowledge of SSO, MFA, and access management.
Solid communication and stakeholder-management skills.

📌 Sage Intacct Application Support Consultant Hyderabad (India)
🏢 JMD Technologies
📍 India