– Customer Service Executive

Process: Telecalling / Upselling

Location: Mumbai

Position: Customer Service Executive – International Voice Process

Job Responsibilities

Handle customer queries through international voice calls.

Provide effective customer service and resolve customer concerns.

Identify customer requirements and promote suitable products/services through upselling.

Maintain quality and accuracy while handling customer interactions.

Achieve defined performance and sales/upselling targets.

Follow company policies, processes, and quality standards.

Eligibility

Graduate / Undergraduate candidates can apply.

Minimum 1 year of relevant experience preferred.

Valuable English communication skills.

Comfortable working in an international voice process.

Willingness to work in rotational/night shifts.

Compensation & Advantages:

Salary: Up to ₹6.25 LPA

₹30,000 Night Shift Allowance (as applicable)

6 months cooling period as per company policy.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Senior Customer Service Executive Mumbai City
🏢 Econix InfoTech
📍 Mumbai