Senior Salesforce Developer

Location : Bangalore, India - Hybrid, 3 days per week onsite

Role : Contract

I’m not interested in working with any other agencies right now.

About Us

Forsyth Barnes is partnering with a global organisation currently undergoing a major Salesforce transformation and significantly expanding its India Development Center in Bangalore. The business is building out its Salesforce capability across Sales and Service, with several major transformation and integration projects underway.

We are looking for a Senior Salesforce Developer to join the growing Salesforce team in Bangalore. This is a highly hands-on development position for someone with strong Salesforce technical experience who wants the prospect to develop towards an Architect-level role.

You will work across Sales Cloud and Service Cloud, supporting a large-scale Salesforce implementation covering sales and customer service processes. A major focus will be the integration of call-centre technology into Salesforce Service Cloud, so previous contact-centre/CTI integration experience would be highly valuable.

Key Responsibilities:
Hands-on development across Salesforce Sales Cloud and Service Cloud
Build,



customise and enhance Salesforce applications supporting sales and customer-service teams
Support call-centre/contact-centre integrations with Service Cloud
Develop and maintain Salesforce integrations with wider enterprise platforms
Work closely with Salesforce Architects and technical teams across India and the US
Support the wider Salesforce transformation across sales, service and automation
Contribute to technical design and architecture while remaining hands-on with development

Requirements
Robust hands-on Salesforce development experience
Excellent knowledge of Sales Cloud and Service Cloud
Previous experience delivering enterprise-scale Salesforce implementations
Experience integrating Salesforce with external systems
Call-centre / CTI integration experience within Service Cloud is highly desirable
Genesys + Salesforce integration experience would be ideal
Strong hands-on technical capability – this is not a purely architectural position
Comfortable working within a hybrid global delivery workplace
Ambition and capability to progress towards a Salesforce Architect position

📌 Senior Salesforce Developer Bengaluru
🏢 Forsyth Barnes
📍 Bengaluru