Role & responsibilities

1.Terminal Operation
Manage the day-to-day operations of the bulk cargo terminal.
Plan, coordinate, and supervise coal and iron ore handling operations.
Ensure achievement of cargo handling, productivity, quality, and turnaround-time targets.
Plan and execute vessel handling operations, including loading, unloading, discharge, and vessel turnaround.
Monitor cargo movement from vessel to stockyard and from stockyard to dispatch points.
Ensure optimum utilization of terminal infrastructure and material-handling equipment.
Vessel & Cargo Handling
Coordinate vessel arrival, berthing, cargo operations, and sailing schedules.
Monitor vessel productivity and minimize vessel turnaround time.
Coordinate with Port, Shipping Agents, Customs, Surveyors, Stevedores, and other relevant agencies.
Ensure proper documentation and operational coordination for import and export cargo.
Monitor cargo quantity, quality, losses, damages, and operational discrepancies.

C. Manpower & Resource Management
Ensure effective deployment of cranes, conveyors, loaders, trucks, excavators, and other equipment.
Coordinate with the Maintenance Department to ensure equipment availability and minimize breakdown-related delays.

D. Client & Stakeholder Coordination




Maintain regular coordination with clients, principals, shipping lines/agents, vendors, transporters, and government authorities.
Address operational issues and customer requirements promptly.
Coordinate with internal departments including Maintenance, Logistics, Commercial, Safety.
Provide regular operational updates and performance reports to senior management.

E. Safety & Compliance
Ensure strict compliance with terminal HSE and safety procedures.
Promote a solid safety culture among all employees, contractors, and vendors.
Ensure compliance with applicable port, environmental, statutory, and operational requirements.
Conduct regular inspections and implement corrective actions for identified risks.
Ensure secure handling and movement of coal and other bulk cargo.

Preferred candidate profile
Robust leadership and team-management skills
Excellent terminal and vessel operations knowledge
Strong planning and execution capability
Manpower and resource optimization
Problem-solving and decision-making skills
Client and stakeholder management
Safety and compliance orientation
Cost-control and productivity improvement
MIS and operational reporting
Good communication and coordination skills

📌 Senior Operations Manager Visakhapatnam
🏢 HiQ Services
📍 Visakhapatnam