Job Description
Customer Support Executive – NIGHT SHIFT (Inbound Voice)
nLocation
n
n
Salt Lake, Sector V, Kolkata (On-site with free cab drop service)n

nShift & Schedule
n
n
Night Shift aligned with U.S. time zonesn
Days Off: Fixed weekends – Saturday & Sunday offn
Schedule: Monday to Friday workweekn

nAbout the Role
n
n
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.n
Resolve queries professionally and accurately, ensuring timely issue resolution.n
Listen actively, empathize, and provide transparent, personalized support.n

nRequirements
n
n
Robust communication skills in English (verbal & written), preferably US accent-neutral.n




Minimum 12th pass; graduation or diploma is a plus.n
Comfortable working night shifts in U.S. time zones.n
Preferred: Fresher/Prior experienced, All are welcome.n

nCompensation & Advantages
n
n
Gross Salary: ₹19,000–₹23,000 per monthn
Travel Allowance + Subsidized Mealsn
Free Cab Drop after night shiftn
Attendance Bonus: ₹1,000 per monthn
Annual Performance Bonus: Up to ₹15,000n
PF & ESI coveragen

nInterested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

📌 Senior Process Associate Kolkata
🏢 Career comfort
📍 Kolkata