We are evolving our Insights function from a traditional research team into an enterprise-wide Insights Centre of Excellence and Decision Intelligence partner. This role is designed for specialists who are naturally curious about consumers, comfortable working with data, and passionate about translating information into actionable business recommendations. The ideal candidate should demonstrate solid curiosity about understanding why consumers and customers behave the way they do.

Unlike a specialist researcher role, this position requires a balanced blend of business thinking, analytical capability, stakeholder management, and customer understanding. The individual will work across consumer, customer, seller, brand and market intelligence projects to help business teams make better decisions.



The role will play a critical part in transforming data into strategic narratives that support growth, customer obsession and business performance.

Key responsibilities
Consumer Customer Understanding
Insights Generation Analytics
AI Future-Ready Insights
Strategic Business Partnering
Market, Brand Competitive Intelligence
Stakeholder Management Project Leadership

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Manager Customer Insights Gurugram (India)
🏢 Axis Max Life Insurance
📍 India