Senior TypeScript Backend Engineer

Company: VoiceOwl

Job Title: Senior TypeScript Backend Engineer

Experience: 4–8 years

About VoiceOwl

VoiceOwl is a no-code enterprise Agentic AI platform designed to transform customer experiences by enabling meaningful conversations that drive impact for organizations. It acts as a fully autonomous AI orchestrator, seamlessly managing customer interactions—including sales, service, and support—across voice and digital channels.

The platform allows users to create multiple sub-agents and switch between them seamlessly during live conversations. It supports agentic flow and a Mixture of Experts–driven approach. Its no-code interface makes it easier for partners to build and scale AI agents quickly.

About the Role

We’re looking for someone to design, build, and scale backend systems using TypeScript. You will own major platform features, improve system architecture, and guide development best practices.

Key Responsibilities
Architect and develop scalable backend services in TypeScript and Node.js
Create robust, type-safe API contracts using interfaces, generics, and shared schemas
Lead development of complex features, integrations, and performance improvements
Work deeply with MongoDB, including indexing,



aggregation pipelines, and optimization
Implement unit and integration testing with CI-ready code quality patterns
Use Redis, message queues, and caching strategies for high-performance systems
Participate in system design, documentation, and technical decision-making
Mentor junior engineers

Required Skills
Solid proficiency in TypeScript (advanced types, generics, utility types)
Deep Node.js backend experience
Significant hands-on experience with MongoDB (schema design, indexes, aggregation, performance tuning)
Proficiency with NestJS
Strong API design and domain modeling expertise
Experience with distributed systems, caching, and asynchronous workflows
Experience with Docker and deployment pipelines
Experience with event-driven systems or microservices
Knowledge of AWS or similar cloud platforms
Familiarity with observability tools such as OpenTelemetry and Datadog

What We Offer
Opportunity to shape key backend systems for cutting-edge AI-powered customer experience products
Exposure to a diverse technology stack—from core APIs to no-code platforms
Collaborative, high-ownership environment
Versatile working arrangements

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🏢 VoiceOwl
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