Customer Support Executive – NIGHT SHIFT (Inbound Voice)

Location
Salt Lake, Sector V, Kolkata (In office with free cab drop service)

Shift & Schedule
Night Shift aligned with U.S. time zones
Days Off: Fixed weekends – Saturday & Sunday off
Schedule: Monday to Friday workweek

About the Role
Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets.
Resolve queries professionally and accurately, ensuring timely issue resolution.
Listen actively, empathize, and provide clear, personalized support.

Requirements
Solid communication skills in English (verbal & written), preferably US accent-neutral.
Minimum 12th pass ; graduation or diploma is a plus.
Comfortable working night shifts in U.S. time zones.
Preferred: Fresher/Prior experienced, All are welcome.

Compensation & Perks
Gross Salary: ₹19,000–₹23,000 per month
Travel Allowance + Subsidized Meals
Free Cab Drop after night shift
Attendance Bonus: ₹1,000 per month
Annual Performance Bonus: Up to ₹15,000
PF & ESI coverage

Interested candidates are encouraged to apply immediately: Call HR Neha for more details

📌 Senior Process Associate West Bengal
🏢 Career comfort
📍 West Bengal