Job Description

We are looking for a responsible and experienced Garment Store & E-commerce Manager to manage our physical garment store as well as online sales operations.

Key Responsibilities:
Manage day-to-day operations of the garment store.
Handle sales, customer service and ensure a valuable customer experience.
Manage and monitor store staff, attendance and daily tasks.
Maintain inventory, stock levels and ensure proper stock records.
Manage online orders, order processing, dispatch, returns and exchanges.
Maintain product listings, pricing and stock availability on e-commerce platforms.
Coordinate with delivery partners and resolve order-related issues.
Monitor daily store and online sales and work towards achieving sales targets.
Identify quick-moving and slow-moving products and take necessary action.
Prepare daily, weekly and monthly sales,



stock and operational reports.
Handle customer queries and complaints professionally.
Ensure smooth coordination between offline store and e-commerce operations.
Take ownership of day-to-day business operations and solve operational issues independently.

Requirements:
2–5 years of experience in Retail, Garment, Fashion or E-commerce operations preferred.
Experience in apparel/garment sales will be an advantage.
Positive communication and customer-handling skills.
Basic knowledge of MS Excel/Google Sheets.
Positive understanding of inventory and sales management.
Ability to manage a team and work independently.
Responsible, organised and target-oriented.

📌 Garment Store & E Commerce Manager Kolkata
🏢 Aham Innovations Private
📍 Kolkata