Relationship Manager – Voice Process (Loan Products)Products: Supply Chain Finance, Export Finance, Commercial Vehicle Finance

Role: Handle inbound/outbound calls to sell and service loan products for SMEs, exporters, and fleet owners. Manage the full cycle from lead conversion to disbursement and portfolio retention.

Key Responsibilities
Pitch and explain loan products (features, eligibility, pricing) over calls
Convert leads into disbursed loans; cross-sell/upsell to existing clients
Coordinate with credit/ops teams for documentation, KYC, and disbursement
Handle client queries on repayment, status, and statements
Meet monthly targets on disbursement volume and retention
Maintain CRM accuracy and call quality/compliance standards

Requirements
Graduate (Finance/Commerce preferred); 1–4 years in BFSI voice/tele-sales
Basic knowledge of trade finance & vehicle/asset finance
Robust communication and target-driven mindset

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📌 Account / Relationship Management Voice / Blended Chennai
🏢 Credora Fintech Private
📍 Chennai