Skill required: Employee Services - Employee and Labor Relations

Designation: Delivery Operations Associate Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

What would you do
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
Employee Services More into query case management
Manage the labor laws.
This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.

What are we looking for
Employee investigations
Grievance handling
Disciplinary process management
HR policy interpretation
Risk assessment and mitigation
Solid written documentation and case articulation
Stakeholder management
Conflict resolution and negotiation
High emotional intelligence and active listening
Ability to handle confidential and sensitive matters independently

Roles and Responsibilities:




In this role you are required to do analysis and solving of moderately complex problems.
Typically creates current solutions, leveraging and, where needed, adapting existing methods and procedures.
The person requires understanding of the strategic direction set by senior management as it relates to team goals.
Primary upward interaction is with direct supervisor or team leads.
Generally interacts with peers and or management levels at a client and or within Accenture.
The person should require minimal guidance when determining methods and procedures on current assignments.
Decisions often impact the team in which they reside and occasionally impact other teams.
Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.
Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

📌 Delivery Operations Associate Manager Bengaluru
🏢 Accenture
📍 Bengaluru