Job Title: Customer Success Executive / After-Sales Executive (AI Products)

Employment Type: Full time

Location: Jaipur, Rajasthan (In office)

Experience: 0–2 years (Freshers with strong communication skills also encouraged to apply)

About the Role

We're looking for a Customer Success Executive to drive B2B customer success for Alpever's AI product suite — working directly with the founder to manage relationships with OEMs, dealer networks, and automobile businesses. This is an ownership-heavy role for someone who wants to build a career in customer success and B2B technology within a fast-growing AI startup.

Responsibilities
Own the end-to-end post-sales customer journey — from onboarding to ongoing support
Coordinate customer onboarding, training, and product implementation
Build and maintain solid customer relationships
Understand customer requirements, feedback, and concerns
Coordinate with internal teams to resolve customer issues
Ensure timely follow-ups and customer satisfaction
Drive product adoption and customer engagement




Identify opportunities for renewals, upselling, and referrals
Maintain accurate customer records and activities in CRM
Work closely with Sales, Product, and Technology teams

What We're Looking For
0–2 years of experience in customer success, after-sales, account management, or related fields
Freshers with strong communication skills also encouraged to apply
Excellent communication, relationship-building, and problem-solving skills
Strong follow-up and coordination abilities
Genuine interest in AI, SaaS, or B2B technology
Self-starter who can operate independently with minimal supervision
Must be based in or willing to relocate to Jaipur

What We Offer
High ownership from day one — direct access to the founder and customers.
Exposure to AI, SaaS, and B2B technology.
Opportunity to shape the Customer Success function early in a growing AI company.
Performance-linked growth and incentive structure.

📌 Customer Support Executive Jaipur (India)
🏢 Alpever Technologies
📍 India