Credit Controller – Roles & Responsibilities

Credit Management Check customer credit limits and payment history.
Review and monitor credit terms given to customers.
Recommend credit limits for recent and existing customers.

Outstanding Payment Follow-up Monitor customer outstanding balances.
Contact customers by phone/email for pending payments.
Follow up on overdue invoices regularly.

Invoice & Receivables Management Verify invoices and payment details.
Maintain accurate accounts receivable records.
Track due dates and overdue amounts.

Customer Coordination Resolve payment-related queries with customers.
Coordinate with the Billing, Accounts, Sales, and Dispatch teams.
Handle disputes related to invoices, credit notes, or payments.

Reports & Documentation Prepare daily/weekly/monthly outstanding reports.
Maintain Ageing Reports such as 0–30, 31–60, 61–90, and 90+ days.
Update payment follow-up records.

Credit Control Put accounts on hold when payments are seriously overdue, based on company policy.
Escalate high-risk or long-pending accounts to management.
Ensure credit policies are followed.

📌 Credit Controller Coimbatore
🏢 Ezilan Speciality Lubes
📍 Coimbatore