• Process criminal records using Pestles proprietary software.
• Review customer requirements and ensure all requests from customers are being met and applied to the order appropriately
• Must provide updates to Supervisor regarding any delays, website outages, website changes, automation outages, automation changes, and/or fee changes that would impact our business or our customers.
• Act as a back-up for our automated agents.
• Maintain Quality and TAT standards set by Pestle.
• Inform the Supervisor of any current quality or trending issues.
• At times, processors may be tasked with providing support to our criminal data researching teams, which is another web-based position.
📌 Need Freshers Any Graduate Hyderabad
🏢 Five Data Products And Solutions
📍 Hyderabad
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