Job Summary

This position is open with Bajaj Finance Ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes.

Responsibilities
Product Management: Responsible for sales activities through call-center.
Campaign management for call-centre.
Data Management
Vendor management.
Managing growth and profitability of Business
COA management
Conceptualize and develop promotional campaigns for all the channels
Drive callcentre team to achieve sales targets and conduct regular reviews with team to ensure business plan is executed.
Measure productivity and implement training measures to bridge the gap to achieve required productivity




Initiate and lead various process enhancement and system development projects for both the channels
Identify process improvement areas and re-engineer the existing processes to bring efficiency reduce cost
Monitoring performance and suggest corrective action for:
Key business metrics
Product and portfolio performance
Employee callcentre teams productivity
Compliance

Required Qualifications and Experience

Practice Emotional Intelligence - Develops the team, supporting them to do more. Listens to others, stays calm under pressure, and treats everyone with respect.

📌 Cluster Manager Plcs Growth S&e Kolkata
🏢 Bajaj Finance
📍 Kolkata