Job Description – Clinical Research Payments Specialist
Location: Delhi NCR
Work Mode: In office / Local candidates only
Experience: 3+ years
Qualification: Graduate with minimum 5 years of post-qualification experience
Shift: US Shift / Flexible to work as per US business hours
About the Role
We are looking for a proactive and detail-oriented Clinical Research Payments Specialist with hands-on experience in Greenphire and US-based Clinical Research Organization (CRO) payment processing.
The ideal candidate will be responsible for processing clinical trial payments, working with Clinical Trial Agreements (CTAs), and directly coordinating with US-based client teams.
Key Responsibilities
Process payments related to Clinical Trial Agreements (CTAs).
Manage and process clinical research payments using the Greenphire application.
Coordinate directly with US-based CRO and client teams.
Handle client communication through video calls and written communication.
Ensure payment processing is accurate and completed within timelines.
Review payment-related information and resolve discrepancies when required.
Collaborate with internal and external stakeholders to ensure smooth payment operations.
Work according to US business hours and support client requirements.
Mandatory Requirements
Minimum 3+ years of experience working with US-based CROs.
Hands-on experience with Greenphire.
Practical experience in Clinical Trial Agreement (CTA) payment processing.
Experience interacting directly with US-based clients/teams.
Willingness to work in US shifts.
Candidates must be based in Delhi NCR.
Graduate degree with minimum 5 years of post-qualification experience.
Key Skills
Excellent oral and written communication skills.
Strong interpersonal and stakeholder management skills.
Positive attention to detail and payment processing accuracy.
Positive, proactive, and team-oriented approach.
Ability to work independently and manage multiple priorities.
Robust coordination and problem-solving skills.
Ideal Candidate
A go-getter who has strong Greenphire + Clinical Research Payments + US CRO experience and is comfortable communicating directly with US clients.