Job Overview

We are looking for a proactive and detail-oriented Account Executive – Staff Augmentation for our client to manage and nurture existing client accounts. The role focuses on client relationship management, resource onboarding, internal coordination, vendor coordination, and ensuring a smooth customer experience throughout the engagement lifecycle.

Essential Qualifications
Bachelor's degree in any discipline.
2–3 years of experience in Account Management, Customer Success, Operations, HR Operations, Recruitment, Staffing, or IT Services.

Key Skills
Client Relationship Management
Account Management
Staff Augmentation
Stakeholder Management
Resource Onboarding
Vendor Coordination
Communication Skills
Documentation
Operations Coordination

Key Responsibilities
Serve as the primary point of contact for assigned client accounts.
Build and maintain long-term relationships with existing clients.
Conduct regular follow-ups to monitor resource performance and client satisfaction.
Coordinate end-to-end onboarding of deployed resources.
Work closely with HR, Recruitment, Finance, and Technical teams for smooth onboarding.
Coordinate with external vendors and internal recruiters regarding deployment updates.




Ensure timely completion of onboarding documents, approvals, and compliance requirements.
Track deployments, renewals, resource extensions, and account activities.
Maintain accurate CRM records and account documentation.
Prepare weekly and monthly account status reports.
Gather client feedback and identify future staffing opportunities.
Ensure high client satisfaction through timely issue resolution and proactive communication.

Required Qualifications
Experience in IT Staffing or Staff Augmentation is preferred.
Solid communication and stakeholder management skills.
Proficiency in Microsoft Excel, Google Workspace, and CRM tools.
Excellent organizational, coordination, and multitasking abilities.
Ability to work independently in a rapid-paced environment.

Working Schedule
Working Hours: 10:00 AM – 7:00 PM
Working Days: 5 days a week + 1st & 3rd Saturdays working

Perks
Medical Insurance
Provident Fund (PF)
Quarterly team parties
Annual outings/trips
Regular leadership check-ins for growth and feedback
Recognition awards
Team engagement activities

📌 Account Executive – It Staff Augmentation Noida
🏢 INFORMICA TECHNOSERVICES
📍 Noida