Shift Manager – Third Wave Coffee

Role Overview:
Responsible for managing the café operations during the assigned shift, ensuring smooth service, team productivity, customer satisfaction, and adherence to Third Wave Coffee standards.

Key Responsibilities
Manage day-to-day café operations during the shift.
Lead, supervise, and support the café team to achieve operational and sales targets.
Ensure high standards of customer service, beverage quality, hygiene, and safety.
Monitor inventory, wastage, stock availability, and daily cash handling.
Ensure SOPs and company processes are followed consistently.
Handle customer feedback, queries, and service-related issues effectively.
Conduct shift briefings and allocate tasks to team members.
Support training, coaching, and performance development of team members.
Maintain accurate shift records and complete daily operational reports.
Coordinate with the Store Manager and other teams to ensure smooth café operations.

Pay: ₹21,000.00 - ₹27,000.00 per month

Perks:
Versatile schedule
Food provided
Health insurance
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Shift Manager Bellandur
🏢 Third Wave Coffee
📍 Bellandur