Experience – 0 - 2 years

· Location – Work from Office, Pune, Jalgaon

· No. of requirement – 2

Language -

· Education – BCA/ BSc. / MCA /Any graduation / BA / B COM

Responsibilities of Support
Assign calls to L1, L2 & L3 support teams looking at the call request and ensuring timely resolution.
Professionally communicate with the customers reaching the support centre through the call centre
Resolve calls in individual capacity as well
Ensure friendly approach with the customers and ensure timely resolution of support requests up to the satisfaction of the customer.
Periodically report to the management the current state of support services
Enhance internal systems to achieve improved customer satisfaction.

Requirements -
Must be experienced in a software support role; typically, in technical support for cloud-based applications.
Excellent oral & written communication skills
Positive time management
Valuable Team Player

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Associate Customer Support Jalgaon
🏢 Panther Nails
📍 Jalgaon