Job Description – Loan Collection Executive

Company: Blue Chip Finance

Industry: NBFC / Financial Services

Location: Gurgaon, Haryana

Department: Collections & Recovery

Employment Type: Full-Time

Position Overview

Blue Chip Finance is seeking a Loan Collection Executive to manage assigned loan accounts, ensure timely EMI collections, and effectively follow up on overdue payments. The ideal candidate should possess strong communication, negotiation, and customer-handling skills with a target-oriented approach.

Key Responsibilities

Contact customers regarding pending/overdue EMI payments* and ensure timely collections.
Manage assigned loan accounts and follow up on outstanding dues.

Obtain and monitor Promise to Pay (PTP)* commitments and ensure adherence.
Address customer queries and payment-related concerns professionally.
Negotiate suitable repayment solutions within company policies and guidelines.
Maintain accurate customer information, collection updates, and follow-up records in the CRM.
Coordinate with internal teams for resolution of payment disputes and escalated cases.

Achieve assigned daily, weekly, and monthly collection targets*.




Monitor delinquent accounts and take appropriate follow-up actions.
Ensure all collection activities are conducted professionally and in compliance with company policies and applicable regulatory guidelines.

Candidate Requirements

Qualification:* Graduate in any discipline; 12th Pass candidates with relevant experience may also be considered.

Experience:* 1–3 years of experience in loan collection, recovery, NBFC, banking, or financial services preferred.

Excellent communication and interpersonal skills*.
Robust negotiation, persuasion, and objection-handling abilities.
Target-driven with a strong sense of ownership and responsibility.
Ability to handle customer interactions professionally, including difficult situations.

Basic proficiency in MS Excel and CRM software*.
Ability to work effectively in a rapid-paced, target-oriented setting.

Preferred Experience

Candidates with experience in Personal Loan, Business Loan, Digital Lending, NBFC, or FinTech collections will be preferred.

Work Location: In person

Pay: ₹20,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Loan Collection Executive Gurugram
🏢 Blue Chip Finance
📍 Gurugram