18 Sep
|
Nasiklub Hotel
|
India
18 Sep
Nasiklub Hotel
India
Job Title: Front Office Executive
Reports To: Front Office Manager
Location: Nashik, Maharashtra
Job Type: Full-Time
Key Responsibilities
Guest Relations: Greet and welcome visitors with a professional demeanor. Manage the visitor management system (VMS) to ensure security protocols are followed.
Communication Hub: Direct incoming calls, manage the central email inbox, and handle digital inquiries via web chat or social platforms.
Administrative Support: Assist departments with data entry, document scanning, filing, and preparing reports. Manage meeting room bookings and coordinate catering for executive meetings.
Facility Coordination: Monitor the reception and lobby areas to ensure they are tidy and representable. Coordinate with maintenance and housekeeping for any repairs or cleaning needs.
Logistics & Supplies: Manage incoming and outgoing mail/couriers. Maintain an inventory of office and kitchen supplies, placing orders as needed to stay within budget.
Security & Safety:
Act as the first line of defense by monitoring building access and maintaining an accurate log of personnel and visitors for emergency evacuations.
Required Skills & Qualifications
Education: Bachelor’s degree in Business Administration, Hospitality, or a related field (or equivalent experience).
Experience: 1–3 years of experience in a front office, guest relations, or administrative role.
Tech Proficiency: High competency in Microsoft Office 365/Google Workspace. Experience with RCSS Software is a plus.
Communication: Exceptional verbal and written communication skills with a focus on "active listening."
Soft Skills: Ability to multitask in a quick-paced setting, high emotional intelligence (EQ) for handling difficult guests, and solid problem-solving abilities.
Job Type: Full time
Work Location: In person
📌 Front Office Executive Nashik (India)
🏢 Nasiklub Hotel
📍 India