Role & responsibilities
Lead and drive the overall Gold Loan business across the pan-India branch network.
Develop and execute strategies to achieve AUM, disbursement, revenue, and profitability targets.
Monitor regional and branch-level business performance and drive corrective actions.
Lead and mentor senior business teams including Regional Managers, Area Managers, and Branch Managers.
Drive customer acquisition, branch productivity, market expansion, and business growth.
Monitor portfolio quality, collections, renewals, top-ups, and auction performance.
Analyse market and competitor trends and identify new business prospects.
Work closely with Operations, Audit, Risk, Compliance, Credit, and Finance teams.
Ensure adherence to company policies, regulatory requirements, and internal controls.




Provide regular business performance updates and strategic recommendations to senior management.

Preferred candidate profile
10+ years of relevant experience in Gold Loan / NBFC is mandatory.
Proven experience in managing and growing a Gold Loan business.
Experience in handling multi-state / pan-India operations will be preferred.
Robust track record in achieving business and profitability targets.
Excellent leadership, strategic planning, analytical, and people-management skills.
Robust understanding of Gold Loan products, sales, branch operations, collections, and portfolio management.

📌 Business Head Gold Loan Thiruvananthapuram
🏢 Muthoot Mercantile
📍 Thiruvananthapuram