Role & responsibilities
Generate leads through outbound calling for hospital services, consultations, health check-up packages, diagnostics, and other healthcare services.
Identify potential patients from enquiries, databases, campaigns, referrals, and other sources.
Understand patient requirements and recommend relevant hospital services.
Convert generated leads into appointments, consultations, health packages, and procedures.
Follow up consistently with interested and prospective patients to improve conversion rates.
Maintain and update the lead pipeline, follow-up status, and conversion details.
Achieve assigned daily, weekly, and monthly lead-generation and conversion targets.
Reconnect with old, missed,



and inactive leads to generate additional business opportunities.

Preferred candidate profile
Candidates with hospital/healthcare tele calling experience added advantage.
Solid experience in appointment conversion will be an advantage.
Candidates who have worked with sales targets, CRM, patient databases, or healthcare campaigns are preferred.
Should be comfortable making a high volume of calls and conducting regular follow-ups.
Robust focus on lead generation follow-up appointment booking conversion.

📌 Walk In Customer Care Executive Chennai
🏢 MIOT International
📍 Chennai